Products sent by our store are brand new, never used, and come with a two-year warranty. During this period, you can file a complaint if the product has a defect. To process a complaint, it will be necessary to return the faulty product to us.

We have outlined the procedure for filing complaints in detail in the Warranty section.

We ship internationally across Europe via the DHL courier. The shipping fee is determined by the country of destination and rates start from 10€. The standard delivery time from the moment of placing an order is up to 5 business days.

For more information about shipping rates, locations and delivery times, please refer to the Shipping and delivery section.

The payment method can be chosen during order checkout. The available payment options include:

• Online bank transfer
• Debit or credit card payment

For more details, please refer to the Payment section on our website.

If the size you're looking for is unavailable, you can subscribe to receive an alert notification when the product in that size is restocked.

To subscribe for availability notifications, click to select one of the unavailable sizes (crossed out) on the Product Page. Once selected, a form labeled "Notify me when the product is available" will appear, where you can enter your email address. That's it! When the product is back in stock, we'll send you a message.

If for any reason the product you ordered doesn't meet your expectations after receiving it, you have the right to return the product within 30 days from the date of receiving the package. Details on how to return the ordered items are provided in the Returns and refund section.

In our store, the exchange process involves returning the selected products and then placing and paying for a new order. For instance, if the product you ordered is too small, follow the How to return a product instructions and simply place a new order afterwards. This way, the correct size will reach you quickly and efficiently.